Monthly Archives: December 2009

Using CRM Software to Benefit your Company

CRM software, often called customer relationship management software, is becoming much more popular today than it was in years past. One reason for this is that more people understand what the software is and are deciding to use it. Another … Continue reading

David and Goliath Interview Reveals CRM Differentiation With Commence Corporation

Commence CRM, unlike Salesforce.com, is developing specific vertical industry solutions that are already tailored to the unique business requirements of the customers in each particular sector. The result…customers can achieve a rapid return on their investment (ROI) without costly development … Continue reading

Do Small Businesses Need Customer Relationship Management (CRM)?

Let’s first define what exactly Customer Relationship Management is. The easiest way is to give an example: Every time you get in touch with a customer or prospect (still to be customer), you want to register the information regarding that … Continue reading

Commence CRM CEO Caretsky Spells Out Product Differentiation

Commence Corporation is a leading provider of Customer Relationship Management solutions. The company’s products are designed to provide small to mid-size businesses with flexible solutions that leverage the Web to offer an integrated platform for managing sales execution and customer … Continue reading

Tips on Maintaining Customer Relationships

If you are responsible for customer service, either in your own business or within a company, you will realize good customer relationship management (CRM) can never be good enough for some capricious people. The competitiveness within the service industry is … Continue reading